Privacy Policy: Peters Windows & Doors

At Peters Custom Doors and More (operating as Peters Doors & Windows), we value the trust you place in us when you invite us into your home or share your information online. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect
We only collect information that is necessary to provide you with our products and services. This includes:

Contact Information: Name, phone number, email address, and physical address (for site visits and installations).

Project Details: Measurements, home photos, and specific product preferences.

Communication: Details of any inquiries or requests for quotes sent via our website or email.

2. How We Use Your Information
We use your data to:

Provide accurate quotes and estimates.

Schedule and perform installations and maintenance.

Communicate with you regarding your project.

Send occasional updates or seasonal maintenance tips (which you can opt out of at any time).

3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We only share your details with:

Trusted Partners: Such as specific manufacturers or delivery teams, only when necessary to fulfill your order.

Legal Requirements: If required by law or to protect the safety and rights of our company and clients.

4. Data Security
We take reasonable steps to protect your information from unauthorized access or disclosure. Whether your information is stored digitally or on paper, we treat it with the same care we give to our own craftsmanship.

5. Cookies and Website Tracking
Our website may use “cookies” to improve your browsing experience and help us understand how visitors use our site. These do not give us access to your computer or any personal information beyond what you choose to share.

6. Your Rights
You have the right to:

Request a copy of the personal information we hold about you.

Ask us to correct or delete your information.

Withdraw your consent for us to contact you for marketing purposes.

Peters Windows & Doors
1435 Highway 3A
Castlegar, BC
Phone: (250) 399-0079
Email: peters0138@hotmail.com